The currently available paid services include chat and ad posting. The ad posting functionality is reserved for parents, who can create and publish a search ad.
For babysitters, on the other hand, reading the ads is completely free, allowing them to view opportunities at no additional cost.
Messaging with users costs €8* (example cost for users located in Italy), which gives you unlimited access to the chat for a maximum period of 30 days. After 30 days, the chat service will be automatically deactivated, without any subscription or automatic renewal.
Each user will only pay when they need to reactivate the chat, maintaining control of costs and using the service only when necessary.
* The price may vary based on the fees added by the stores during payment and from country to country based on the appropriate VAT.
The cost to post an ad is 5 euros * (example cost for users located in Italy and with a target of at least 20 babysitters who can read it) and has a validity of 7 days. This price applies only to parents who wish to write a search ad.
If the target of babysitters for the ad in the relevant area is less than 20, then the ad will be free for parents as well.
For babysitters, on the other hand, reading the ads is completely free, allowing them to view all opportunities at no cost.
* The price may vary based on the fees added by the stores during payment and from country to country based on the appropriate VAT.
Simply by going to the menu related to your account and selecting Update your location.
You can choose the location by enabling GPS (the system will be able to georeference you automatically) or by starting to write the city or street where you want to geolocate. The search engine will adapt the results to your location.
To rate a user, you must first start at least one chat session with them.
After interacting, you can proceed with the evaluation. To vote, you must access the user's profile and click on the option to leave a review. During the voting process, you will be asked to write a title for the vote and a short review describing your experience.
Only after completing these steps will the vote be effective.
To search for a babysitter, log in to the app with your credentials. The system will automatically search for available babysitters within a 100 km radius of your point of interest.
You can refine your search using the available filters, which will allow you to select babysitters based on specific criteria, such as availability on certain days or times, distance and the maximum price you are willing to spend. This way, you can find the babysitter that best suits your needs.
To create an ad, go to the "Ads" section of the app. Here you will find a button with the words "Create Ad". Alternatively, you can click directly on the "+" button located at the top. Following these steps, you will be guided through the creation of your ad, where you can enter all the necessary information.
To create an ad that is visible in an area other than the one you reside in, access the ad tab you are creating.
Inside, you will find the option to georeference the ad. By clicking on the "Press to change location" button, you can select an area different from your current residence.
For example, if you live in Rome but want your ad to be visible only to babysitters in Milan for a certain period, simply change the location and georeference the ad to Milan.
To change the search area, you can access your account menu and change your location by pressing the "Update your location" button.
From that moment on, all search results will adapt to your new georeferencing.
To search for a family, log in to the app with your credentials. The system will automatically search for available families within a 100 km radius of your location.
You can refine your search using the available filters, which will allow you to select families based on specific criteria, such as the availability of requests for certain days or times, the distance and the maximum price they are willing to pay. This way, you can find the families that best suit your needs.
Just go to the ads section, you will find all those published by parents around you.
When a parent enters a new ad, however, we will take care to notify you by email.
Of course! We will send you an email notification about the ads closest to you written by parents looking for a babysitter.
Yes! Go to your account area and select "Update my location". The search engine will adapt to your new location and provide you with results based on it both in the search for families and in the receipt of ads.
Your location will not be shared with other users, it will not be shown on a map, Bitsitter will only indicate the name of the city where you are georeferenced and an approximate distance from the user who is searching for you.
Of your children, we will only show the gender (if declared), the age calculated on the month and year you have declared (we will not ask you for the exact date of birth).
The only personal data available to other users will be your name; other data such as surname, precise location, email or phone numbers will not be available to other users.
Yes, you can send a request to delete your account by going to your profile screen and clicking on the "Cancel Subscription" button.
Your account will be permanently deleted from our system within a maximum of 72 hours.
Any amount already paid will not be refunded if the user decides to delete their account before the expiration of the activated service.
Absolutely not, there are no subscriptions with automatic renewals. Each user is free to pay for the services they need, at the end of which there will be automatic deactivation.
It will then be up to the user to reactivate them when they want by independently paying the required amount.